Sunday, October 18

negative conflict OR positive conflict?

Conflict is the disagreement between connected individuals.
Conflict can be positive or negative.
Thus, it is important to recognize that the conflict is either positive or negative.

The majority of conflict is negative. Why i said so?
This is because many conflict involve unfair and unjustice fighting method and hurting the other person.
When negative conflict is happened, relationship between each other might affected. This scenario will become more difficult to resolve and will affect the work especially for coworkers.

However, there is also positive conflict.
When the conflict is positive, it force us to examine the problem and work to a potential solution.
Besides that, positive conflict also make someone to be more confident ,more active and more stronger when confront to some problem.

As a result, we must manage the conflict rationally to avoid something badly happened that will affect each other.

Principle of dialogue

Dialogue is a form of conversation between 2 person, either speaker and listener , or sender and receiver.

In our daily life, we usually use dialogue to communicate with each other.
For example, we promote and introduce things to our customers, we talk to our father/mother and etc...

The objective of dialogue is mutual understanding and empathy.
So, when we talk, we must respect for the other person, and let him/her to talk/give opinion. We should not keep on talking and don't give a chance to the other person to talk.

Besides that, when we are in dialogue, we must focus on the speaker and show interesting on the speaker's talking title. This scenario not only show respect, but also show empathy.

To conclude, respect and empathy are the important point of the principle of dialogue.