sTePs of coNVersation

every we need to interface with people with many conversation.

we will start our conversation with an OPENING by

introduce yourself,

greets the other person....

opening involve verbal and nonverbal language...

then we will start to give FEED FORWARDS...

we will start open channels of communication

and also preview future message..

the third step is the BUSINESS

we will start to communicate with other by:

learn,

relate,

influence,

play or help

after that we will try to give a feedback.

we usually do this immediately in face-to-face conversation....

the last step of the communication process is the CLOSING,

"the good bye"

this closing may also include verbal and non-verbal

BUT usually is the combination of both

closing may also summarize the interaction as a conclusion.